Last updated: May 2026
Your family’s conversations, memories, and moments are yours. They are never sold, never shared, and never used to train AI models. Period.
This is not a “for now” policy. It’s how Haklo is built.
Haklo earns through subscriptions. We are not building a data business — we’re building a family relationship business. The free tier has the same privacy guarantees as paid tiers. The difference is features and capacity, not how your data is handled.
We do not sell your data to third parties. We do not use your data for advertising. We do not use your family’s content to train AI models — ours or anyone else’s.
You own your data. You can export or delete it at any time. If you cancel your subscription, your data remains available for 90 days so you can export it. After that, it is permanently deleted. You can also request immediate deletion at any time by contacting privacy@haklo.app.
Your data is encrypted at rest and in transit. We do not work with data brokers. Access to production data is restricted to essential operations only.
Children under 13 do not create their own accounts. Their family data (name, emoji, goals) is stored under the parent or guardian’s account. We do not knowingly collect personal information directly from children under 13. Parents can request deletion of their family’s data at any time by contacting us at privacy@haklo.app.
These services process data only as needed to operate Haklo. None of them receive your data for their own purposes, advertising, or model training.
We use the Meta Pixel and the TikTok Pixel to measure the effectiveness of our advertising on Facebook, Instagram, and TikTok. Each pixel records that a page was viewed and that a waitlist signup occurred, using anonymous browser-level signals (such as IP address, browser type, and a cookie identifier).
Neither pixel receives your name, email address, family size, or any other information you provide on our forms. We do not use Meta’s “Advanced Matching” feature or TikTok’s “Advanced Matching” feature, which would send hashed personal data to those platforms. We also enable Meta’s “Limited Data Use” flag globally, which signals Meta to apply its most restrictive data-handling rules to every visitor regardless of geography.
You can opt out of Facebook’s interest-based advertising at facebook.com/help/568137493302217 and TikTok’s personalized advertising at tiktok.com/legal/page/global/privacy-policy/en.
In the future, Haklo may offer an optional program allowing families to contribute anonymized, non-identifiable aggregate data to family wellness research. This program would always be opt-in, clearly explained, and separately consented to. We will communicate clearly before launching any such program.
Haklo’s free tier may include access to optional features or services provided by carefully selected partners. These partners do not receive your personal data. Participation in partner-provided features is always voluntary.
You can delete your account and all associated data from within the app (Settings → Leave Family) or by emailing privacy@haklo.app. We will process deletion requests within 30 days.
Questions about this policy? Email us at privacy@haklo.app.